Privacy Policy

Effective Date: 24/08/2025
Website: theartisanaura.in
Business Name: Handicraft

At Handicraft (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or make a purchase from theartisanaura.in (the “Website”). We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

Handicraft
Address: Hauz Katora, Sarai Tareen, District Sambhal, Uttar Pradesh – 244303, India
Email: theartisanaura@gmail.com

2. Information We Collect

We may collect the following categories of personal data when you use our Website:

  • Identity Data: Name, billing and shipping addresses.
  • Contact Data: Email address, phone number.
  • Transaction Data: Payment information, order details, purchase history.
  • Technical Data: IP address, browser type, device type, cookies, and usage data (how you interact with the Website).
  • Marketing & Communications Data: Your preferences for receiving marketing communications.

3. How We Use Your Data

We process your personal data for the following purposes:

  1. To process and fulfill your orders (delivery of X-mas trees and other home décor items).
  2. To communicate with you regarding your purchases, inquiries, or customer support.
  3. To improve our Website, products, and user experience.
  4. To comply with legal obligations (tax, accounting, consumer rights).
  5. To send marketing communications (only with your consent).

4. Lawful Basis for Processing

We only process your data when we have a lawful basis under GDPR:

  • Contractual Necessity: To fulfill your purchase order.
  • Consent: For marketing communications and cookies.
  • Legal Obligation: For compliance with tax and legal requirements.
  • Legitimate Interests: To improve services, detect fraud, and ensure Website security.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and provide personalized content. You can manage or disable cookies through your browser settings.

6. Data Sharing & Third Parties

We may share your personal data with trusted third parties:

  • Payment service providers (to process payments securely).
  • Delivery and logistics companies (to deliver your orders).
  • IT and hosting providers (to maintain Website functionality).
  • Legal authorities (if required by law).

We do not sell or rent your personal data to third parties.

7. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law (e.g., tax or accounting obligations).

8. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other lawful transfer mechanisms.

9. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right to Access – Request a copy of your personal data.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Erasure – Request deletion of your data (“right to be forgotten”).
  • Right to Restrict Processing – Limit how we use your data.
  • Right to Data Portability – Receive your data in a machine-readable format.
  • Right to Object – Object to processing (including marketing).
  • Right to Withdraw Consent – Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise your rights, please contact us at: theartisanaura@gmail.com

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

11. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Handicraft
Email: theartisanaura@gmail.com
Address: Hauz Katora, Sarai Tareen, District Sambhal, Uttar Pradesh – 244303